Privacy Policy

The terms "We", "Us", and "Our" refer to Wincentre, while "You", "Your", and "Yourself" refer to the users of our services.

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and associated rules, including amendments related to electronic documents and records. It does not require any physical, digital, or electronic signature.

This policy is a legally binding agreement between you and Wincentre. By accessing or using our website or app (hereafter referred to as “Website”), or by clicking “I Accept” where applicable, you agree to the terms outlined in this policy. If you do not agree with the terms, please do not use our website or services.

This document is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require organizations to publish their privacy policy regarding the collection, use, storage, and transfer of sensitive personal data or information.

By using our services or providing your information, you consent to the collection, use, processing, and transfer of your personal and non-personal information in accordance with this policy. You also agree that such use will not result in any wrongful loss or gain to you or anyone else.

Information We Collect

We may collect the following information:

Name
Email address
Phone number
Location (city/state)
Payment details (processed securely via third-party providers like Razorpay, Google Play, or Apple App Store)
App usage data (preferences, activity, interactions)

We do not collect sensitive personal data such as medical records, biometric data, or sexual orientation.

Use of Information

We use your information to:

Provide and improve our services
Process transactions
Communicate updates and support
Personalize user experience

Cookies

We use cookies to enhance user experience and analyze traffic. Cookies do not access personal data unless voluntarily provided.

Sharing of Information

We do not share your personal data with third parties except:

When required by law
With trusted partners for payment processing and service delivery

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. This includes internal audits, encryption, and secure server storage.

Although we use robust security methods, no system is entirely immune to breaches. We cannot guarantee that our database will be completely secure or that data transmission over the internet is 100% safe. Any information you share in public areas may be accessible by others.

We may update this Privacy Policy from time to time. However, your data will always be used in accordance with the policy under which it was collected.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

Grievance Redressal

If you have any complaints, concerns, or grievances related to content, privacy, or the terms of this policy, please contact our designated Grievance Officer:

Mr. Santhosh C. B.

Grievance Officer

Wincentre Corporate Office

First Floor 38/2605, Friends Trade Centre,

Kaalvary Junction, Vanchikulam,

Aranattukara Rd, Poothole, Thrissur, Kerala 680004

📧 Email: [email protected]

📞 Phone: +91 9072345630

🌐 Website: www.wincentre.in

Updates to Policy

We may update this policy from time to time. Continued use of the platform implies acceptance of changes.